Skywork AI

An AI Workspace That Outputs Finished Work

Skywork AI describes itself as an AI workspace agent platform, operated by SKYWORK AI PTE. LTD. of Singapore. Rather than a chat interface, it is built around producing finished artefacts: slide decks, documents, spreadsheets, podcasts, images and video, supported by AI deep research, AI editing and AI thinking, with tasks deployable through instant messaging integrations and on a schedule. It runs as a web app, a downloadable desktop client and native mobile apps — iOS 15.0 or later, macOS 12.0 or later on Apple silicon, visionOS 1.0 or later, and Android through Google Play — with an age rating of 13 plus and support for English and eleven other languages. The company also sells a hardware product, the Skywork Note AI voice recorder. No registered business address is published on the site.

The published tier structure runs Free, Basic and Plus. Free costs nothing and provides no membership credits but a 120-credit daily login bonus, one project, ten downloads a month, a 10MB maximum file size and two simultaneous devices. Basic adds 15,000 membership credits a month, three simultaneous devices, two projects, unlimited downloads, a 50MB file cap, a 50GB knowledge base, enhanced AI search, AI editing, AI deep thinking, scheduled tasks and mobile instant-messaging workflows. Plus adds 28,000 credits a month, four devices, three projects, a 1TB knowledge base, an exclusive AI assistant, parallel multi-agent workflows, a Cloud PC, enhanced multimodal reasoning, a long-context super agent, early beta access and priority model choice across Claude, ChatGPT, Gemini, DeepSeek and Kimi. Credits fund generation and processing, and the company states explicitly that the number used varies by feature, model and task, so no fixed per-deliverable cost is published; it also notes that having more credits does not by itself unlock a Plus-only feature.

Pricing is not publicly viewable on the web: both the pricing and plan pages resolve into a login wall, and figures appear only on the in-product upgrade screen after sign-in. The checkable public figures come from the Apple App Store listing, where in-app purchases include Basic monthly at $19.99, $23.90 and $24.99 in concurrent variants, Premium at $16.99, Plus monthly at $49.99, and credit packs at $19.99 for 10,000 credits and $34.99 for 15,000. On the company's own Shopify store, the Skywork Note voice recorder is $158.00 reduced from $189.00, with hardware-plus-annual-membership bundles at $282.90 for Basic and $509.90 for Plus — and an important condition attached: buying an annual plan with the device does not activate the membership at purchase, the one-year term begins only when the hardware is bound and activated.

The billing terms deserve close reading. The terms of service state that a subscription automatically renews for successive monthly or annual periods unless cancelled, that renewals are billed at the then-current price plus tax, and that price-change notice is given to the extent required by applicable law. Cancellation runs through the Skywork account dashboard, the store where the subscription was bought, or by email to support, and takes effect at the end of the current billing period; App Store and Google Play subscriptions should be cancelled at least 24 hours before the period ends. A free trial converts automatically into a paid subscription unless cancelled at least 24 hours before it expires, and buying a paid plan during a trial forfeits the remainder of the trial. On refunds the terms are explicit: unless applicable law requires otherwise, Skywork does not provide direct refunds for subscription-based services, and requests must be handled by the relevant payment platform — Apple, Google or the processor. No refund window in days is published for software. The Skywork Note hardware is the exception, carrying a 30-day no-reason return with full refund from receipt. On independent record, Skywork's Trustpilot rating sits at the bottom of the scale and the review base is dominated by billing complaints — unexpected annual charges and difficulty cancelling — which, taken with login-gated pricing and no published software refund window, is the case for starting on the free tier.