Top RatedUp to 20% OFF
Pros
- Backed By A Real Carrier Group: Jetpac is a Circles venture spun off in December 2024 with KDDI as partner, and took Travel Product of the Year at the Asian Telecom Awards 2023.
- Tethering Included On Every Plan: Hotspot sharing is unrestricted across the range, and one reusable eSIM profile can be topped up rather than reinstalled for each trip.
- Lounge Access When Flights Slip: SmartDelay gives free airport lounge entry when a flight is delayed 60 minutes or more, covering the traveller and one companion.
Cons
- Unlimited plans run at full speed for the first 3GB each day and then at up to 1Mbps until the next cycle, so a fixed 40GB plan is often better value for heavy use.
- An eSIM stops being refundable once it is installed rather than activated, so confirm your phone is unlocked and eSIM-capable before you install the profile.
The Verdict
What sets Jetpac apart is a travel eSIM run by an actual carrier group rather than a reseller with a checkout: Jetpac trades as Jetpac (Circles Global) Pte. Ltd., registered in Singapore under UEN 202402905C at 63 Alexandra Terrace, Harbourlink Innohub, with support on +1 815-853-8722 and through WhatsApp, in-app chat and email. The brand launched in 2022 under Circles, the Singapore operator behind Circles.Life, and was spun off as a separate venture in December 2024 with KDDI as partner and Aditya Goyal as chief executive; purchases made before 1 March 2024 sat with Liberty Wireless Pte. Ltd. It won Travel Product of the Year at the Asian Telecom Awards 2023. The product is data-only eSIM: no phone number and no inbound SMS, with outbound calling sold separately from $1.99 for five minutes. Beyond data it bundles SmartDelay airport lounge access on delayed flights and Fast Track airport passes. Prices run low at the short end and scale by region. Japan is $5 for 3GB over one day and $16 for 10GB over 30; the United States is $12.99 for 5GB, $19 for 10GB, $29.99 for 30GB and $34.99 for 40GB across 30 days, with US Unlimited at $67.99. Europe across 33 countries is $7 for 1GB over four days, $18 for 10GB over seven and $34.99 for 40GB over 30. The Global plan runs $6 for unlimited over one day, $45 for 10GB over 30, $174 for unlimited over 30 and $249 for 50GB over a year. Buying two or more packs takes up to 20% off. Reviewers have measured connections on T-Mobile and AT&T in the US, O2 and Vodafone in Germany, KDDI and SoftBank in Japan. The reservations are worth reading before you install. Unlimited means the first 3GB each day at network speed and up to 1Mbps after that, which Jetpac states plainly on the product page but still calls Unlimited. Coverage numbers vary by source: the homepage says 200-plus destinations while the Global plan itself lists around 96 to 102 countries, so check the specific plan rather than the headline. Refunds run 30 days where the eSIM cannot be installed, but the terms state that once installed it is considered used and no refund is offered, and the validity clock starts at activation rather than first use. Trustpilot reads 4.7 across 3,510 reviews on a claimed profile, against 3.4 across roughly 1,120 reviews on Google Play and 4.0 on the App Store. Buy the fixed-data plan, install on arrival, and Jetpac is among the better-run eSIMs going.
Travel eSIM Data With Lounge Access Built In
Jetpac is operated by Jetpac (Circles Global) Pte. Ltd., incorporated in Singapore on 19 January 2024 under UEN 202402905C, registered at 63 Alexandra Terrace, #06-18 Harbourlink Innohub, Singapore 119937, with support on +1 815-853-8722 and at [email protected]. The brand launched in 2022 under Circles, the Singapore operator founded in 2014 behind Circles.Life, and was spun off as a separate venture in December 2024 with KDDI Corporation as partner and Aditya Goyal appointed chief executive. Purchases made before 1 March 2024 were contracted with Liberty Wireless Pte. Ltd. Jetpac won Travel Product of the Year at the Asian Telecom Awards 2023.
Plans come as fixed-data packs and Unlimited packs across single countries, regions and a Global option. US prices are $12.99 for 5GB, $19 for 10GB, $22 for 15GB, $29.99 for 30GB and $34.99 for 40GB over 30 days, with US Unlimited at $67.99. Japan runs $5 for 3GB over one day, $8 for 5GB over seven days and $16 for 10GB over 30. Europe across 33 countries runs $7 for 1GB over four days, $13 for 5GB over seven, $18 for 10GB over seven, $27 for 15GB over 30 and $34.99 for 40GB over 30. The Global plan across around 102 countries runs $6 for unlimited over one day, $17.50 for unlimited over three days, $45 for 10GB over 30 days, $69.99 for 30GB over 30 days, $174 for unlimited over 30 days and $249 for 50GB over 365 days. Buying two or more packs is advertised at up to 20% off.
The service is data-only: no phone number is issued and inbound SMS is not supported, with outbound calling to 50-plus countries sold separately in beta from $1.99 for five minutes. Hotspot tethering is supported on all plans with no stated restriction, and one reusable eSIM profile is designed to work across destinations with top-ups rather than a fresh install per trip. Installation is by QR code with data roaming enabled on arrival; Android setup can require manual APN configuration. Independent reviewers have recorded connections on T-Mobile and AT&T in the United States, O2 and Vodafone in Germany, KDDI and SoftBank in Japan, and Three, EE and O2 in the United Kingdom. On packs of 3GB and above, WhatsApp, Uber, Grab and Google Maps are stated to keep working after the main allowance is exhausted.
Unlimited plans are described on the product pages as carrying the first 3GB every 24 hours at standard network speeds, then up to 1Mbps until the allowance refreshes in the next 24-hour cycle. Coverage figures differ across the company's own materials and third-party listings: the homepage claims 200-plus destinations, the Global plan is listed at around 96 to 102 countries, and the Circles announcement describes operating in over 150 countries. No published speed measurement substantiates any throughput claim. Additional services include SmartDelay lounge access on flights delayed 60 minutes or more, stated by reviewers to cover a network of more than 1,100 lounges for the traveller and one companion, plus Fast Track airport passes. The terms give a 30-day refund window where an eSIM cannot be installed and used because of a verified technical problem, and state that once the eSIM has been installed it is considered used and no refund will be offered; a separate money-back provision allows claims up to 15 days after a product expires, limited to an incompatible device or a network connectivity failure. Unused or expired data is not refunded, and refunds are stated to process in five to ten business days. Support is advertised as 24/7 by WhatsApp, in-app chat and email. Trustpilot shows 4.7 across 3,510 reviews on a profile claimed in October 2023 and carried on a paid subscription, with 4% at one star; the App Store shows 4.0 across 221 ratings and Google Play 3.4 across roughly 1,120 reviews on 100,000-plus downloads. Recurring themes in negative reviews concern plan validity, refund handling and eSIMs not transferring to a replacement phone.
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