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At a glance
- Free Shipping
- US orders $49+ under 2 lb
- Catalog
- 50,000+ products
- Brands
- 2,000+ manufacturers
- Returns
- 30 days, unopened
- US Delivery
- 4-7 business days after shipping
- International
- Worldwide, about 10-14 business days
- Ships From
- California and Maryland
- Founded
- 2004
Pros
- A Deep Brand Catalog: HerbsPro lists more than 50,000 products from over 2,000 manufacturers, including Now Foods, Garden of Life, Solgar, Jarrow Formulas and Nature's Way.
- Prices Under List: Now Foods NAC 1000 mg in 120 tablets sells for $20.65 against a listed $36.99 M.R.P., and Solgar Zinc 50 mg in 100 tablets is $8.24 against $10.99.
- Coast-to-Coast Warehouses: Orders ship from warehouses in California and Maryland, with domestic delivery quoted at 4 to 7 business days and cold-packed shipping for probiotics.
Cons
- Recent Trustpilot reviews lean heavily on orders that were slow to ship and emails that went unanswered, and the company has not replied publicly, so pay by credit card, keep your order number handy and contact support if tracking has not moved within a week.
- Free shipping needs a $49 subtotal, a package under 2 lb, a US address and no promo code, and returns must be unopened within 30 days with the original shipping kept, so plan heavier orders with the shipping charge in mind.
The Verdict
What sets HerbsPro apart is the sheer breadth of name-brand supplements it sells below the manufacturer's list price: HerbsPro.com has been selling online since 2004 and is run by Universal Herbs Inc from Hayward, California. It says it carries more than 50,000 products from over 2,000 manufacturers, which covers the familiar supplement shelf of Now Foods, Garden of Life, Solgar, Jarrow Formulas, Nature's Way and Life Extension, plus sports nutrition, natural beauty, groceries, pet care and medical supplies. Each product page shows the store price beside the manufacturer's M.R.P., and the site footer carries the standard FDA statement that the products are not intended to diagnose, treat, cure or prevent any disease. The store says it has shipped more than two million orders and runs its own warehouses rather than relying on a third-party fulfiller. Prices sit well under list on the brands we checked. Now Foods NAC 1000 mg in 120 tablets was $20.65 against a $36.99 M.R.P., Garden of Life Vitamin Code Raw Prenatal in 180 capsules was $50.39 against $71.99, and Solgar Megasorb CoQ-10 in 30 softgels was $38.99 against $51.99. Free standard shipping applies to US orders of $49 or more that weigh under 2 lb and use no promo code. Most orders leave within 3 to 4 business days from California or Maryland, domestic delivery is quoted at 4 to 7 business days after that, and international parcels go by USPS in roughly 10 to 14 business days, with duties paid by the buyer. The reservation is service. HerbsPro averages 3.3 out of 5 from about 3,200 Trustpilot reviews, but most reviews from the past year describe orders that were slow to ship, wrong items or emails that went unanswered, and the company has not replied publicly. Returns run 30 days, yet opened supplements only come back if defective, and the original shipping is not refunded. Expiry dates are not listed on product pages, so check them when the parcel arrives. Order from HerbsPro for brands you already know at a lower price, pay by credit card, keep your confirmation email, and contact support quickly if tracking stalls.
Discount Vitamins, Supplements and Natural Products From 2,000-Plus Brands
HerbsPro.com is run by Universal Herbs Inc from 31909 Hayman St., Hayward, California 94544, and its copyright and trademark notices name HerbsPro, Inc. Founded in 2004, it says it stocks more than 50,000 products from over 2,000 manufacturers across vitamins, herbs, sports nutrition, natural beauty, groceries, pet care and medical supplies. Support answers by phone and email Monday to Friday, 9 a.m. to 6 p.m. Pacific.
Prices run below the manufacturer's list price shown on each page. Now Foods NAC 1000 mg in 120 tablets was $20.65 against a $36.99 M.R.P., Garden of Life Dr. Formulated Probiotics Once Daily Women's was $32.19 against $45.99, Solgar Zinc 50 mg in 100 tablets was $8.24, and Jarrow Formulas Glutathione Reduced 500 mg in 120 capsules was $51.99.
Free standard shipping applies to US orders of $49 or more that weigh under 2 lb and carry no promo code. Most orders ship within 3 to 4 business days from warehouses in California and Maryland, domestic delivery is quoted at 4 to 7 business days, and probiotics travel cold-packed by FedEx. International orders go by USPS in roughly 10 to 14 business days, with duties and taxes paid by the buyer.
Returns are accepted within 30 days if unopened and sealed, with no restocking fee, though the original shipping charge is not refunded. Damaged, defective or wrong items get a prepaid return label and a replacement or full refund. On Trustpilot, HerbsPro holds 3.3 out of 5 from 3,196 reviews, but most of its recent reviews are 1-star complaints about unshipped orders and slow replies, and the company has not responded publicly.
HerbsPro: what to know before you buy
HerbsPro is a Hayward, California supplement retailer selling more than 50,000 products from over 2,000 brands below list price. Here is how its shipping, returns and service record work in practice.
Shipping, returns & warranty
US orders of $49 or more ship free when the package weighs under 2 lb and no promo code is applied. Otherwise shipping is charged by weight and destination at checkout. Most orders leave within 3 to 4 business days from California or Maryland, and domestic delivery is quoted at 4 to 7 business days. Probiotics ship in an iced foam box by FedEx early in the week.
Returns are accepted within 30 days for unopened, sealed products, with no restocking fee, but the original shipping is not refunded. Damaged, defective or incorrect items get a prepaid return label and a replacement, or a full refund including shipping. International orders cannot be replaced; contact HerbsPro within 30 days for a refund instead.
What it sells and how prices compare
The catalog covers vitamins, herbs, sports nutrition, natural beauty, OTC first aid, groceries, pet care and medical supplies from brands including Now Foods, Garden of Life, Solgar, Jarrow Formulas, Nature's Way, Life Extension and Nutricost.
Each page shows the store price beside the manufacturer's list price (M.R.P.). Examples on 18 October 2026: Now Foods NAC 1000 mg, 120 tablets, $20.65 against $36.99; Garden of Life Vitamin Code Raw Prenatal, 180 capsules, $50.39 against $71.99; Solgar Megasorb CoQ-10, 30 softgels, $38.99 against $51.99.
Ordering from Canada and Australia
HerbsPro ships worldwide by USPS International, quoting about 10 to 14 business days after shipping. Shipping is calculated by weight at checkout, aerosols cannot be sent abroad, and the buyer pays duties, taxes and any customs fees. Parcels refused or abandoned at customs are not refunded, so check that a supplement is allowed into your country before ordering.
Service record
HerbsPro holds 3.3 out of 5 on Trustpilot from 3,196 reviews, with 53% five-star and 26% one-star. Only 27 reviews were posted in the past year, and most recent ones describe slow shipping, wrong items or emails that went unanswered. The company has not replied publicly. Paying by credit card and keeping your order number makes any follow-up easier.
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HerbsPro: questions people ask
Straight answers about HerbsPro, then how this review was written and stays independent.
Is HerbsPro legit?
Yes, HerbsPro is a real US retailer, run by Universal Herbs Inc from Hayward, California, and selling online since 2004. It sells name-brand supplements such as Now Foods, Solgar and Garden of Life. Its Trustpilot score is 3.3 out of 5 from about 3,200 reviews, and recent reviews raise slow shipping and unanswered emails, so pay by credit card and keep your order confirmation.
What is the HerbsPro return policy?
HerbsPro accepts returns within 30 days if the product is unopened and sealed, with no restocking fee. The original shipping charge is not refunded. If an item arrives damaged, defective or wrong, HerbsPro emails a prepaid return label and sends a replacement, or refunds the product and shipping if you prefer.
Does HerbsPro offer free shipping?
Yes, within the United States, on orders of $49 or more after discounts that weigh under 2 lb and use no promo code. Heavier orders, expedited shipping and international orders pay standard shipping rates, shown at checkout.
Does HerbsPro ship to Canada and Australia?
Yes. HerbsPro says it ships worldwide, sending international orders by USPS International in about 10 to 14 business days after shipping. Shipping is priced by weight at checkout, aerosols cannot ship abroad, and the buyer pays any duties, taxes or customs fees.
Where does HerbsPro ship from?
HerbsPro ships from warehouses in California and Maryland. It says most orders leave within 3 to 4 business days, and domestic delivery is quoted at 4 to 7 business days from the date of shipping.
Is this HerbsPro review sponsored?
No. HerbsPro did not pay for this write-up, see it before publication, or have any say in the verdict. If we earn anything it is a commission after you buy, and it comes out of the merchant’s margin rather than your price.
How was the HerbsPro assessed?
By using it and by checking the claims made about it against what it actually does. Where our time with something has been limited, the review says so rather than implying more testing than happened.
What else have you reviewed in Health & Wellness?
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Yes — when a product changes, when a price moves for good, or when we get something wrong. Corrections are made on the piece itself with a note saying what changed.
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