StoryKeeper

A Hardcover Life Story With the Voice Attached

StoryKeeper sells a life-story book service; its footer carries a copyright line for StoryKeeper Ltd and its privacy policy names that entity as data controller under the UK and EU GDPR. The footer gives a location of New York, United States, with no street address published; the terms of service state they are governed by and construed in accordance with the laws of the United Kingdom, and the Trustpilot profile lists a London address. No telephone number, founder, team page or company registration number appears on the site, and support runs through [email protected]. The site operates separate country versions for Canada, Australia, New Zealand and Ireland alongside the US store.

There are two packages and no subscription. StoryKeeper Classic is $99 and covers one hardcover copy for a single storyteller. StoryKeeper Plus is $139 and adds a second hardcover copy, unlimited contributors, an automated phone-call service with recording and transcription described as carrying no country, language, call or minute limits, and photo colourisation and enhancement. A sitewide code offers 10% off. Delivery is free to every country in the region selector, described as free delivery across the USA. Additional hardcover copies are priced at checkout rather than listed on the site.

The storyteller answers weekly prompts by typing, dictating, recording audio or video, or by phone on the Plus tier. StoryKeeper prints a full-colour hardcover at 5.8 by 8.3 inches, stating that up to 500 pages can be printed, and supplies an eBook alongside it with QR codes placed in each chapter that link to the original audio and video recordings. Cover design is included. The customer writes and reviews the text: the site states that writing support can help with the wording but that the customer reviews the text and decides what to keep, so no ghostwriter, interviewer or editor is included at either price. Turnaround time, revision limits, paper stock and binding are not published.

The privacy policy, last updated 28 July 2026, states that audio, video, photographs and written stories are collected alongside contact, billing and delivery details and device and usage information, and that the company does not sell or rent personal data, share it with data brokers, or use stories to train general-purpose AI models. Retention is described only as for as long as needed for the purposes described, with no stated period for recordings or photographs, and data is shared with service providers who print and deliver books, process payments and provide support. Transfers outside the UK or EEA are covered by adequacy regulations or approved contractual clauses. The terms state that content submitted to the platform is the customer's responsibility; copyright ownership is not otherwise addressed, and there is no provision covering a deceased storyteller's material. StoryKeeper is a one-off purchase with no recurring charges and no renewals, and the site states there is no deadline to complete a book. The homepage advertises a 60-day money-back guarantee, beginning when gift emails arrive where the book is a gift, while the terms of service state that refunds for digital services may be considered within 30 days of the original purchase date, requested by email; the printed hardcover is not addressed in either document, and there is no separate refund policy page. No printing or delivery timeframe is published. Trustpilot shows 4.8 across 1,099 reviews on a profile claimed in September 2023, at 84% five star, with Trustpilot noting the company has not invited customers recently and has not replied to negative reviews; recurring themes in critical reviews concern the editor, work not saving reliably and photo management. No BBB profile was identified, and the site's own claim of more than 12,000 books printed is not independently verifiable.