Budget Pick
Pros
- A Real Company With Named Clinicians: Incorporated in 2010 and operating from a Tampa office, with a named chief executive and chief medical officer, and LegitScript healthcare merchant certification held since September 2021.
- Honest About What Compounded Means: The site states plainly that compounded medications are prepared by state-licensed 503A and 503B pharmacies and are not FDA reviewed or approved for safety, efficacy or quality — a disclosure many competitors leave out.
- Priced Openly Across the Range: Semaglutide from $99 a month, tirzepatide from $299, enclomiphene from $80 and sildenafil from $3 a tablet, alongside FDA-approved brands including Addyi and Intrarosa.
Cons
- All sales are final — prescription medication cannot be returned once dispensed, and a defective or damaged item is replaced rather than refunded, with the claim raised within seven days of receipt.
- Cancellation has to be made at least 48 hours before a renewal date and only through the account portal, so set your own calendar reminder three days ahead rather than relying on a notification.
The Verdict
What sets Nu Image Medical apart is that it has been doing this since 2010, which in telehealth is a long time: The things worth checking are all present. The company is incorporated, operates from a real Tampa office rather than a mail drop, publishes a named chief executive and chief medical officer, and has held LegitScript healthcare merchant certification since September 2021. Its compounding disclosure is verbatim correct — compounded medications are prepared by state-licensed 503A and 503B pharmacies and are not reviewed or approved by the FDA for safety, efficacy or quality — and every prescription product requires an online consultation with a licensed provider who decides whether a prescription is appropriate. It carries no FDA warning letter, and it was not among the twenty-five compounded-GLP-1 telehealth firms named in the FDA's June 2026 action. The range covers medical weight management with semaglutide from $99 a month and tirzepatide from $299, sexual health with sildenafil from $3 a tablet and the branded Mt. Everest and Screamer Gel lines, hormone and testosterone support including enclomiphene from $80 a month, sermorelin, testosterone and PT-141, and FDA-approved brand drugs including Addyi and Intrarosa. Trustpilot sits at 4.5 out of 5 across 994 reviews with 7% at one star, and the Better Business Bureau rates it A-, unaccredited, with 27 complaints on file. The part to go in with your eyes open on is billing, and it is not a small point. The written policy is that all purchases are final: because pharmacy regulations prohibit reuse once medication is packaged for a specific patient, no returns or refunds are accepted even on unused product, and a defective or damaged item is replaced rather than refunded on a ticket raised within seven days. Plans auto-bill until cancelled, and cancellation must be made at least 48 hours before the renewal date through the account portal — the terms say no cancellation will be accepted inside that window. The BBB complaint file contains descriptions of charges of $1,082 and more than $1,200 landing after a cancellation request, so treat the 48-hour rule as the real deadline and set a reminder three days out. This is a hub about what the service is and how it bills; it is not medical advice, and whether any of these treatments suits you is a conversation for a clinician.
Telehealth Prescribing, Sixteen Years In
Nu Image Medical, Inc. is a telehealth provider incorporated in 2010 and operating from 5401 W Kennedy Blvd, Tampa, Florida. It prescribes and dispenses through licensed pharmacies after an online consultation, covering four main areas: medical weight management, sexual health, hormone and testosterone support, and general wellness. Most products are compounded rather than branded, and the site states this directly — compounded medications are prepared by state-licensed 503A and 503B compounding pharmacies and are not reviewed or approved by the FDA for safety, efficacy or quality, and prescription products require an online consultation with a licensed healthcare provider who determines whether a prescription is appropriate. The company holds LegitScript healthcare merchant certification, granted 15 September 2021.
Published pricing: semaglutide injection from $99 a month; tirzepatide injection from $299 a month; sildenafil sublingual tablets from $3 a tablet; enclomiphene rapid-dissolve tablets from $80 a month. Branded in-house compounds include WAYT-less, WAYT-tain, Mt. Everest and Mt. Everest Max, Screamer Gel Max, NuDew, Ultra Burn and Acne Max. The catalogue also carries FDA-approved brand drugs — Addyi (flibanserin) and Intrarosa (prasterone) — alongside sermorelin in injection, rapid-dissolve and nasal spray forms, testosterone in injection, rapid-dissolve and gel forms, PT-141, glutathione, NAD+ in injection and sublingual forms, vitamin B12, trazodone and estradiol vaginal cream. Prices are shown as starting figures and vary by dose and plan length; one page rendered tirzepatide at $269 rather than $299, so confirm the figure at checkout.
The billing terms are the part to read carefully. The published policy states that all purchases of Nu Image Medical treatments are final, because pharmacy regulations prohibit reuse once a medication has been packaged for a specific patient, so returns and refunds are not accepted regardless of whether the product is unused. Defective or damaged items are replaced rather than refunded, and only where a ticket is filed within seven days of receipt. Plans auto-bill and recur until cancelled; cancellation must be made at least 48 hours before the renewal processing date and through the account login, with the terms stating that no cancellation will be accepted less than 48 hours before a renewal date. The terms also impose binding arbitration with a class-action waiver, and state that the acknowledged no-refund and auto-bill terms will be presented to the payment provider in the event of a chargeback dispute.
On independent record, Trustpilot holds Nu Image Medical at 4.5 out of 5 across 994 reviews — 78% five-star and 7% one-star — though only 39 of those arrived in the last twelve months, and the platform notes the company has not recently invited reviews. The company replies to all negative reviews but typically takes over a month to do so. The Better Business Bureau rates it A-, unaccredited, with 27 complaints filed and no pattern-of-complaint alert, although its four BBB customer reviews average one star. Recurring complaint themes are surprise charges after a cancellation request, including reported amounts of $1,082 and more than $1,200, difficulty reaching a provider for dosing questions, and in one complaint the wrong weight-loss medication being dispensed. No FDA warning letter, FTC action or state medical board action was found, and the company was not among the twenty-five telehealth firms named in the FDA's June 2026 compounded-GLP-1 action. Nothing here is medical advice: decisions about any of these treatments belong with a qualified clinician.
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About this review
How this was written, who paid for what, and how the verdict stays independent.
Is this Nu Image Medical review sponsored?
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